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- September 13, 2017 at 4:41 pm #544
Hi! after installing the theme in my wordpress site I clicked Activate. After that, the next error: You do not have access to this website. After refreshing or going back, I clicker Appearance>Themes> and there is a new error: CSS Styles missing.
I don’t know what’s happening but I have Admin Role.
Thanks!September 14, 2017 at 5:51 am #565
Could you please kindly recheck the site login info ?
I just see this error: ERROR: The password you entered for the email address firstname.lastname@example.org is incorrect. Lost your password?
Thank you.September 14, 2017 at 7:03 am #577This reply has been marked as private.September 14, 2017 at 7:04 am #579This reply has been marked as private.September 14, 2017 at 3:13 pm #592
I afraid this problem comes from your WordPress system instead of the theme, please try to activate another theme like Twenty to see the issue still persists.
Thus I recommend you to reinstall the whole WordPress then recheck.
Thank you.September 14, 2017 at 4:16 pm #597
My host provider told me that the problem is the theme, I already tried to install other themes and everything is fine.September 15, 2017 at 4:14 am #613
We will need to uninstall the Nitro theme and reinstall it again, but your WordPress system doesn’t allow to activate another theme.
Please kindly see my screen recorder video here to understand the case:
Thank you.September 15, 2017 at 8:40 am #627
<table class=”wc_status_table widefat” style=”background: #ffffff; margin: 0px 0px 1em; border: 1px solid #e5e5e5; width: 1145px; color: #444444; text-transform: none; text-indent: 0px; letter-spacing: normal; clear: both; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif; font-size: 13px; font-style: normal; font-weight: normal; word-spacing: 0px; white-space: normal; border-spacing: 0px; orphans: 2; widows: 2; box-shadow: 0px 1px 1px rgba(0,0,0,0.04); font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;” cellspacing=”0″>
<th colspan=”3″ data-export-label=”WC Pages”>
<td data-export-label=”Shop base“>Shop base:</td>
<td><mark class=”yes”>#687 – /shop/</mark></td>
<td><mark class=”yes”>#6 – /cart/</mark></td>
<td><mark class=”yes”>#7 – /checkout/</mark></td>
<td data-export-label=”My account“>My account:</td>
<td><mark class=”error”> Page does not contain the shortcode.</mark></td>
</table>September 15, 2017 at 8:41 am #628
Shop base: #687 – /shop/
Cart: #6 – /cart/
Checkout: #7 – /checkout/
My account: Page does not contain the shortcode.September 15, 2017 at 4:33 pm #641
Could you please kindly open a new ticket and provide more specific information about your problem ?
This ticket is about another issue, thank you.
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