Home Forums Technical Support Problem with Product Image Not Following Single Product Image Setting

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This topic contains 9 replies, has 3 voices, and was last updated by  Louis Alviss 1 year, 1 month ago.

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  • #284

    Hi,

    I have a problem where the single product image setting that we’ve set at Woocommerce is at 300×300.  However, upon loading our product page, the single product image is still displaying a large image bigger than the 300×300 setting that we want.  This was an ongoing open ticket back in the Ticksy platform and the behavior we would like would be the size of the single product image follow the size setting for the product display at Woocommerce (in this case 300×300) and the image then zooms on hover.  Is this possible?

     

    Thanks

    #297

    Hi,

    I can’t access to your site, Could you please provide us login credentials?

    #317
    This reply has been marked as private.
    #348

    Hi,

    As far as I can see, the Single product image : 300 x 300px you config in the Woocommerce Settings doesn’t have any effect on both Nitro theme or any other theme.

    Please try to install and run this plugin: https://wordpress.org/plugins/force-regenerate-thumbnails/

    Thank you 🙂

    #451
    This reply has been marked as private.
    #476

    Dear Ryan,

    I just change the Single Product Image setting to this: http://take.ms/f4Bu6

    Could you please Regenerate the thumbnail again ? Waiting for your update.

    #772
    This reply has been marked as private.
    #791

    Dear Ryan,

    Your points are correct, leave the value options of these settings blank which means it will show your Original image instead of the cropped version, which reduces your image quality and make it blurry.

    Waiting for your update, thank you.

    #1012
    This reply has been marked as private.
    #1031

    Hello,

    Thanks for your update, if you need any assistance, please let me know

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