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- January 31, 2018 at 7:59 pm #5596
hi? how to ensure that mobile view will be shown while open website in mobile? see attached, i open it in mobile view but my website open in desktop view, you can see the header in the attached image, this header is for desktop view and not for mobile view? please suggested how to force mobile view when the open website in mobile?
one more thing, sometimes my website open fine in mobile view but sometimes it open in desktop view?
Attachments:You must be logged in to view attached files.February 1, 2018 at 3:12 pm #5638
I see you’re checking the site on a simulator mobile screen, please kindly recheck it on the REAL Mobile device to see the difference.
Thank you.February 2, 2018 at 11:02 am #5659
hi? i check it mobile also, it sometimes work properly and sometime it appears like this(in attached image above). this problem is with the header section only in the website.February 4, 2018 at 5:14 pm #5702
Do you have any cache plugin enabling on the site ? If yes, please kindly try to disable it to see if the problem still persists?
You can also help check our demo site here: http://nitro.woorockets.com/niche-00
To see if the problem persists too ?
Thank you.February 13, 2018 at 5:35 pm #6018
it is still creating a problem? what to do? header creates this issueFebruary 15, 2018 at 7:19 am #6051
Do you have any cache plugin enabling on your site?
Please check my message above, thank you.February 15, 2018 at 7:46 am #6070
I’m having the same problem also. My website is https://www.misspirlanta.com/, yes I have a cache plugin > W3 Cache.
Please offer a solution for this because I’m losing customers visiting my shop in mobile.February 16, 2018 at 2:29 am #6086
Thanks for your information, I’m investigating this issue, will inform you to know the solution when possible 🙂February 16, 2018 at 10:24 am #6089
i also have w3 cache plugin installed? but event after disabling this plugin, the problem was not resolved? please suggested?February 16, 2018 at 11:08 pm #6114
I checked your site on Iphone 6s : http://take.ms/rjyhQ
It works pretty fine, please kindly recheck, thank you.February 18, 2018 at 9:22 am #6154February 18, 2018 at 9:30 am #6156
check on the same simulation as you check above website? waiting?February 18, 2018 at 12:32 pm #6157
Hi, I checked your site on Iphone 6s : http://take.ms/rjyhQ It works pretty fine, please kindly recheck, thank you.
Hello, thanks for reply.
Yes it works now because I stopped using the cache plugin. But I need to use a cache plugin, otherwise website is much slower and I might be losing sales.February 19, 2018 at 3:52 am #6167
Thanks for your information, I’m investigating this issue, will inform you to know the solution when possible 🙂February 27, 2018 at 12:43 pm #6561
Is there any solutions yet? :/ My website’s load time is around 20seconds without a cache plugin and this badly effects customers’ retention and thus sales.
PS: Also @Muhammed, sry if it seems I’m hijacking your thread but we got the same problem. A solution would work both of us 🙂
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