Home Forums Technical Support Header Builder crash

This topic contains 10 replies, has 2 voices, and was last updated by  Louis Alviss 1 week, 2 days ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #20693

    Hi

    I’m trying to update my header but when I do so it crashes and breaks my site.

    I have already tried to deactivate all the plugins, update it and everything but the issue remains.

    Can you help me out?

    Thanks

    #20713

    Hi,

    I see your Header is displaying like this: http://prntscr.com/p56ixr

    How can I see the problem?

    Thank you

    #20714

    Yes because if I save the header after I edit it, it breaks the website. I have tried on your site (the link you gave me back in august on another thread) and it broke yours as well. You can check it out there 🙂

    #20722

    Hi,

    Which Header do you replicate this issue on my test site?

    I see this: http://prntscr.com/p578g1

    Thank you

    #20729

    On header 6, the default one

    #20749

    Hi,

    I can see it.

    What did you add cause this problem?

    Thank you

    #20753

    Just a random text. Like I have added a new row, put some text in it and then saved it.

    #20758

    Hi,

    Strangely, I can’t replicate the issue: http://prntscr.com/p5h3cn

    You can take a look at my Test header item on the test site.

    Thank you

    #20770

    I went on your website and from my end I can’t event edit the header now.

    Might be a problem of my browser/computer?

     

     

    Attachments:
    You must be logged in to view attached files.
    #20772

    I have tried with other browser and the problem is still there

    #20783

    Hi,

    Please try with the header name’s Test, not the Header 6

    Waiting for your feedback, thank you

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.