Home Forums Technical Support Header Builder crash

This topic contains 10 replies, has 2 voices, and was last updated by  Louis Alviss 1 week, 2 days ago.

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    I’m trying to update my header but when I do so it crashes and breaks my site.

    I have already tried to deactivate all the plugins, update it and everything but the issue remains.

    Can you help me out?




    I see your Header is displaying like this: http://prntscr.com/p56ixr

    How can I see the problem?

    Thank you


    Yes because if I save the header after I edit it, it breaks the website. I have tried on your site (the link you gave me back in august on another thread) and it broke yours as well. You can check it out there 🙂



    Which Header do you replicate this issue on my test site?

    I see this: http://prntscr.com/p578g1

    Thank you


    On header 6, the default one



    I can see it.

    What did you add cause this problem?

    Thank you


    Just a random text. Like I have added a new row, put some text in it and then saved it.



    Strangely, I can’t replicate the issue: http://prntscr.com/p5h3cn

    You can take a look at my Test header item on the test site.

    Thank you


    I went on your website and from my end I can’t event edit the header now.

    Might be a problem of my browser/computer?



    You must be logged in to view attached files.

    I have tried with other browser and the problem is still there



    Please try with the header name’s Test, not the Header 6

    Waiting for your feedback, thank you

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