Home Forums Technical Support I can´t update Nitro Theme

This topic contains 8 replies, has 3 voices, and was last updated by  Louis Alviss 3 weeks, 4 days ago.

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  • #19232

    Hello,
    I can not update the theme, I share an image with the problem.

    1. I get the update
    2. I update it and I get the message “it has been updated correctly”
    3. I go to the category of themes and I have 2 Nitro themes installed… it also does not appear as updated
    3. I return to the category of updates and again it appears to me that I have to update the Nitro theme

    And when you update WPBakery?

     

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    #19234

    Hello,

     

    I have the same problem. Please advise how to reactify.

    #19239

    Hi,

    Please kindly stay tuned, we’re rechecking this direct update behavior.

    But you can update manually in the meantime by going to the Themeforest > Download the update package > Remove the current Nitro theme and install it with the new package.

    The WPBakery Pagebuilder plugin latest version 6.0.5 is included in the theme update.

    Thank you

    #19243

    will removing the theme and installing it again will affect the site in any way? As I have running eCommerce website

    #19252

    Hi,

    We fixed the problem, please kindly try to update it again then recheck.

    Thank you so much for your update, really appreciate.

    #19267

    My slider revolution plugin is not up to date. Please advise how do I get it updated to the latest version. (Picture attached)

    Also, wp bakery plugin is not updating. I get an error every time I update it. I also updated nitro 1.7.1 version still is it the same. Please advice. (picture attached)

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    #19280

    Hi,

    Please kindly waiting for our update, these versions of the plugins just recently released only, using one lower-level version won’t create any problem.

    Thank you

    #19423

    Hi,

    my Nitro theme finally update… but now, I have 2 Nitro themes installed.

    If I delete one of the themes will cause any problem?

    And when I try to updated the Meta Box plugin appear this:

    “Warning! You have not set your Meta Box license key yet, which means you are missing out on automatic updates and support! Enter your license key or get one here.”

    #19434

    Hi,

    Please delete one and leave the Nitro theme latest version 1.7.1 only

    Regarding Metabox, it’s a common message from Metabox like any other plugins (Revolution slider, WPBakery pagebuilder ..) to suggest the customers buy the key.

    Please kindly ignore that message and keep using the site normally, you don’t have to buy anything else.

    Thank you

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