Home Forums Technical Support I have successfully installed and activated theme, but i can't validate

This topic contains 5 replies, has 2 voices, and was last updated by  Nitro Support 1 week, 2 days ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #21808
    agbobenny
    Supported

    I have tried to validate theme with my purchase code but i could not, i need your help on this

    #21810

    Hi,

    What error do you have?

    I can’t login your site admin:

    ERROR: The password you entered for the username agbobenny is incorrect. Lost your password?

    Please kindly recheck, thank you

    #21815
    agbobenny
    Supported

    Here is the password : Mararaba1

    #21816
    agbobenny
    Supported

    This is the massage am getting
    <h1>This is the error message: Installing Theme from uploaded file: wr-nitro_1.7.4_install.zip</h1>
    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home/benkech9/public_html/wp-content/themes/wr-nitro/

    Theme installation failed.

    #21817
    agbobenny
    Supported

    I have installed the nitro theme, i tried to validate by inserting my purchase code, but i still could not validate, here is my purchase code ed4d45d9-8fd7-48e8-9887-c8ffab3ce413

    #21824

    Hi,

    I just registered the theme for you correctly here:

    https://benkech.com/wp-admin/admin.php?page=wr-intro#registration

    Please kindly recheck, thank you

Viewing 6 posts - 1 through 6 (of 6 total)

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