Home Forums Technical Support Nitro Not Automatically Updating Cart Quantities

This topic contains 2 replies, has 2 voices, and was last updated by  Louis Alviss 6 days, 5 hours ago.

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  • #18510

    Hello Louis,

    The “Add to Cart” button works well, however when our customers click “Add to Cart” the Cart Icon on the current page (at the top right corner) does not always automatically update. Sometimes, it will not update until the user manually refreshes the webpage.

    This issue did not exist on Pre 1.6.9, however I am experiencing this issue now on Nitro 1.6.9 and Nitro 1.7.0.

    Any idea why the cart icon is not loading well? No new plugins have been installed pre Nitro 1.6.9. I simply updated to Nitro 1.6.9 and some sites to Nitro 1.7.0 and now we are facing this issue. Not a huge problem, but still a minor bump in the road when providing a nice UX.

    Please advise. Thank!

    #18511
    This reply has been marked as private.
    #18518

    Hi,

    This ajax issue may relate to the cache, do you have any cache/compress plugin installed?

    Thank you

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