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Topic Resolution: Resolved

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This topic contains 3 replies, has 2 voices, and was last updated by  Louis Alviss 6 months, 1 week ago.

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  • February 10, 2019 at 8:10 pm #15874
    qlk

    Hello.

    Header builder doens’t save what i do. After click save, shown me buttons to import or create new.

    And problem with text widget in header builder, i shown it on screenshot.

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    February 10, 2019 at 10:11 pm #15878
    Louis Alviss

    Hi,

    I guess this is might be a plugin conflict issue because it still works normally on my Test site, could you please help disable the 3rd party plugins ​except Woocommerce, Nitro toolkit and Visual Composer plugin, one by one to see which causes the issue ?

    Or please let me know do you allow me to do this process, make sure you already backup your full site first (with Duplicator or All in One migration plugin).

    February 10, 2019 at 10:16 pm #15881
    qlk

    Sorry, i resolve this problem. When i unchecked “Disable Visual Editor” in profile settings the problem are dissapear. Check this on you test site.

    February 10, 2019 at 11:07 pm #15884
    Louis Alviss

    Hello,

    Thanks for your update, if you need any assistance, please let me know

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