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- November 8, 2019 at 9:43 am #21797
I got a problem with WR – Mapper. Whenerer i activate it it returns me an internal server Error. When i deactivate, site works normaly. I enabled the debuger, and it returns me an error which i send you as a screenshot.
What’s the problem here?
Attachments:You must be logged in to view attached files.November 8, 2019 at 10:51 am #21799
Could you please try to disable all other plugins and enable the WR Mapper plugin only to see any difference?
It might be something related to the Server Resources limitation.
Thank youNovember 8, 2019 at 11:39 am #21800
Well i just did, and it works if only wr-mapper is enabled. But it doesn’t work again when i activate Woocommerce plugin.
Server Resources are those at the moment:
<table class=”striped” border=”0″ width=”100%” cellspacing=”0″ cellpadding=”0″>
<td>memory_limit <abbr class=”icon”></abbr></td>
<td><input class=”req-unit” name=”phpSettings[memory_limit]” type=”text” value=”128M” /></td>
<td>max_execution_time (in seconds) <abbr class=”icon”></abbr></td>
<td><input name=”phpSettings[max_execution_time]” type=”text” value=”60″ /></td>
<td>upload_max_filesize / post_max_size <abbr class=”icon”></abbr></td>
<td><input class=”req-unit” name=”phpSettings[upload_max_filesize]” type=”text” value=”50M” /></td>
<td>max_file_uploads <abbr class=”icon”></abbr></td>
<td><input name=”phpSettings[max_file_uploads]” type=”text” value=”20″ /></td>
<td>max_input_vars <abbr class=”icon”></abbr></td>
<td><input name=”phpSettings[max_input_vars]” type=”text” value=”1000″ /></td>
Thank you.November 8, 2019 at 11:40 am #21801
max_execution_time (in seconds) 60
upload_max_filesize / post_max_size 50M
max_input_vars 1000November 8, 2019 at 12:08 pm #21802
I still think it’s something related to your Server Resource, rather than from the plugin.
You can see I enabled it without any problem on my test site here:
http://louis.louisalviss.com/nitro/wp-admin/ jsnsupport brqck7jibodxxodt
So does it work with other plugins enabled together but only this WR Mapper plugin disabled ?
Also you can try to ask your Server provider to increase all the value as much as possible to see any difference.
Thank youNovember 8, 2019 at 12:20 pm #21804
Yes, if WR Mapper is enabled, it works only if Woocoomerce is disabled.
If WR MApper is disabled, everything else works (except that of course).
I’ll try to change the valus of the server and i’ll let you know.November 8, 2019 at 12:35 pm #21805
I’ve changed the values to:
max_execution_time (in seconds) 200
upload_max_filesize / post_max_size 100M
But the problem still exists.November 8, 2019 at 10:22 pm #21812
Please kindly try to delete the WR Mapper plugin then re-install it to see any difference?
You can do the same for Woocommerce plugin in case something is conflicted.
As you can see on my test site, both plugins work fine without any problem, as well as on other customers site, hence I afraid it’s not a plugin issue.
Thank youNovember 11, 2019 at 8:15 am #21828
I did it, deleted both Woocommerce and WR Mapper but still i got problems. I check also again that the combatibility issue come only with Woocommerce and WR Mapper together.
Is there any other possible solution?
Thank you.November 11, 2019 at 9:17 am #21829
Well, i finally found the solution,
There was an empty pin somewhere, which was decleared as a woocommerce product element, but no product in it.
I found and deleted the pin an works normally.
It’s ok now.November 11, 2019 at 4:44 pm #21832
Thanks for your update, if you need any assistance, please let me know
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