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This topic contains 3 replies, has 2 voices, and was last updated by Nitro Support 4 months ago.
Product Thumbnail changes size automatically.
I have set the Customizer >> woocommerce >> Product images >> Thumbnail cropping >> size to 10:16.
And it shows excatly what it should be.
but then i come out of customizer, the images are turned square, which i dont want.
I want the product images size to be 10:16 in rectangle. Kindly help.
Screenshot of Customizer view:
Screenshot of Actual website with Wrong image size(square images).
Could you please kindly try activate another theme like Twenty to see if it works in the same way?
I tried with Twenty theme, still i am getting square images, please help.
what could be the issue.
So it’s a problem with the Woocommerce plugin itself.
You can try to regenerate the thumbnails again by using this plugin:
If it still doesn’t work, you can raise it as a bug to the Woocommerce plugin provider here:
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